Thursday 23rd of February 2017 06:25:35 PM
Ricoh India has a sales and service network, present across the country with 19 branch offices, more than 300 dealers and 300 dealer service engineers, covering the remotest of areas besides being present in small cities and large metros. Some of Ricoh's Customer Service processes: Customer friendly service call logging system. Service Call Handling Procedure (SCHP) to ensure high uptime for the machine. Customer Complaint Handling Process (CCHP) for fast & effective complaint resolution. Automated process to ensure continuous availability of consumables/spare parts. Samsung Electronics Co., Ltd. (Korean: ????) is a South Korean multinational electronics company headquartered in Suwon, South Korea. It is the flagship subsidiary of the Samsung Group and has been the world's largest information technology company by revenues since 2009. Samsung Electronics has assembly plants and sales networks in 88 countries and employs around 370,000 people.